Quality Policy

“Your creativity is our limit”

MISSION: To innovate. To be in the forefront in terms of equipments and customised services for the customer. We know better than anyone that success depends on the time and rigor spent on each detail.
VISION: To be amongst the best companies within the graphic sector, to work with top customers and to cement our position with them.
VALUES:

  • Integrity
  • Customer-oriented
  • Respect for the individual
  • Respect for the environment
  • Maximum responsibility in every stage of the work
  • Social liability

It is with this in mind that Estúdio Gráfico 21 decided it was crucial to get certificated with the Quality Managing System in agreement with the norm NP EN 9001: 2008 , and with the  Forest Responsibility Chain in agreement with the norms FSC and PEFC. With the philosophy of always thriving to be better, the Estúdio Gráfico 21 pledges to:

  • Always match or surpass our clients expectations
  • Make sure every activity performed is in accordance with every law and regulation applicable.
  • Always improve on the satisfaction, motivation and participation of our collaborators
  • Promote and improve the quality of our processes and work methods to ensure that our clients get the best value for their money.
  • Constantly improve the efficiency of our Quality Managing System, by defining and monitoring every goal and relevant data.

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